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This library offers you information on our products and current trends in the fast-moving world of IP-based interaction: HelpCaster interactivity and Enterprise 2.0
The opportunities and barriers for commerce in the new world of open networks HelpCaster Voice Applications 
A brief overview of HelpCaster voice Click-to-Talk applications WebTalk for eCommerce
HelpCaster's Click-to-Talk bundle for eCommerce merchants LiveResponse for Email Marketing
HelpCaster's interactivity package to enhance performance of direct email marketing LiveExpert for eSupport
HelpCaster live interactivity bundled specifically for Web-enabled help desks Interactivity and Total Customer Value
A white paper outlining the concept that the context of interactive service levels is as important as Web content in extracting optimal customer value Muscle Marketing USA User Survey
An eTailer's user feedback data on customer satisfaction using live interactivity SaskTel User Survey
A Saskatchewan Telecommunications user survey on live interactivity in online sales Project Planner's Value Audit
Designed to help IT planners estimate ROI in a large organizational installation, it maps out a comprehensive view of live interactivity's value impact.
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